Privacy Policy

Effective Date: 01/01/2025

Last Updated: 30/07/2025

At Flower Crochet Book, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and purchase digital or physical crochet and decorative products.

This policy complies with global privacy laws including the GDPR (EU), CCPA (California), and aligns with Google Merchant Center requirements.

1. Who We Are

Flower Crochet Book

Website: Flowercrochetbook.com

Email: [contact@yourdomain.com]

Location: Dell Diamond, 3400 E Palm Valley Blvd

We sell a combination of digital crochet patterns and physical decorative items through our secure eCommerce platform.

2. Information We Collect

We collect personal and non-personal information to operate effectively and provide a better experience:

Personal Information:

Name

Email address

Billing and shipping address

Payment information (processed securely via third-party gateways)

Phone number (optional, for delivery)

Non-Personal Information:

Browser type, IP address, referring site

On-site behavior (pages viewed, time spent)

Device and OS information

3. How We Use Your Information

We use your information to:

Process orders (both digital downloads and physical shipments)

Send order confirmations and delivery updates

Offer customer support

Send newsletters (with your consent)

Improve website performance and user experience

Comply with legal obligations

4. Digital Product Delivery

For digital crochet patterns and content:

Upon purchase, you’ll receive a download link or account access

Files are typically in PDF format and may be watermarked for protection

We do not collect or store your credit card details. Payments are securely handled by trusted processors such as Stripe, PayPal, or others listed during checkout.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools for:

Essential website functionality

Remembering user preferences

Analyzing traffic via Google Analytics

Retargeting ads through platforms like Google Ads and Meta (only if consent is given)

You may disable cookies in your browser settings. For full functionality, cookie usage is recommended.

6. Third-Party Services

We may share your data only with essential service providers, including:

Payment gateways (e.g., Stripe, PayPal)

Email marketing platforms (e.g., Mailchimp, Klaviyo)

Shipping and fulfillment providers

Analytics platforms (e.g., Google Analytics)

We do not sell your personal data.

7. Data Security

We take appropriate technical and organizational measures to protect your data:

SSL encryption

Secure server hosting

Regular software updates

Despite best efforts, no method is 100% secure. You use the site at your own risk.

8. Your Rights (GDPR/CCPA Compliant)

You have the right to:

Access the data we hold about you

Request correction or deletion of your data

Opt-out of marketing emails at any time

File a complaint with a data protection authority

To exercise these rights, contact us at: [contact@yourdomain.com]

9. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Email: [contact@yourdomain.com]

Mailing Address: Dell Diamond, 3400 E Palm Valley Blvd